Under House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available.
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Request access to their health care records from the licensee
Contact the Texas Behavioral Health Executive Council (BHEC)
File a consumer complaint with the Office of the Attorney General’s Consumer Protection Division
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Mail a written request to Dr. Esther M. Hooley, 2501 Austin Ave., Waco TX 76712
While processing requests, the practice will follow all applicable state and federal laws.
Fees may apply as permitted by law.
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Consumers may contact the Texas Behavioral Health Executive Council regarding Texas-licensed behavioral health providers.
To learn more about the complaint process relevant to behavioral health in Texas, please visit BHEC’s Discipline and Complaints page.
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Texas consumers may file complaints with the Office of the Texas Attorney General. Current instructions are on the Office of the Texas Attorney General Consumer Protection Division page.
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I provide this notice in compliance with Texas state licensing requirements and Section 181.105 of the Texas Health and Safety Code.
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If you have questions that are not answered on this page, please contact me.